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About Renting
All charges are for time out, whether used or not, so make your selection carefully. We provide on-site consultation. Please call 210-223-2742 for a quote.
Pricing
Most prices quoted are for a one-day charge. If you desire to use rental items for a longer period, please call our office for long-term rates.
Order/Changes/Cancellations
Should be made at least 24 hours prior to delivery to avoid any additional charges. For Tent rentals, 48 hours is needed.
Delivery and Pickup
Delivery
Special containers are provided for your china, silver, glassware, etc., to ensure that you receive your items sterilized, undamaged, sparkling, and “table ready.” Our delivery personnel are instructed to deliver to a garage, dock, or door readily accessible to our trucks.
Pickup
All china, silver, utensils, etc., should be rinsed food free and repacked in the same containers as delivered. Linen should be dry and free of refuse to prevent staining and mildew. Tables and chairs should be stacked in the same manner and place in which they were delivered. All items should be assembled in a single location as specified above. Items not meeting these conditions are subject to additional fees.
Delivery/Pickup Charges
A delivery and pickup charge of $25 will be assessed for deliveries inside Loop 1604. For deliveries outside Loop 1604, please call for a quote. A minimum rental of $50 is required.
Customer Pickup
Rentals require payment in advance and a valid Texas drivers license. You are welcome to pick up your rental order at our showroom. An advance reservation is recommended.
Set Up/Knock Down
Set up and knock down service is available at a reasonable cost if arranged in advance. The charge to set up our items is $0.50 per table and $0.25 per chair. The charge to set up your items is $2.00 per table and $1.00 per chair.
After Hours Charges
Our normal business hours are 8:00am – 5:00pm Monday through Friday, and 8:00am – 12:00pm Saturday. A charge of $25 per hour per person will be assessed for work performed beyond these hours.
Damages
Loss or Damage
Responsibility for equipment remains with lessee from time of delivery to time of return. All rental items should be protected and secured from weather. Please read the reverse side of your white copy of our contract to fully understand our policies.
Damage Waiver
A damage waiver fee of 10% is an option available to renters. This fee relieves the renter of liability for accidental damage to rented items. Excluded from this waiver are any losses or damages due to theft, burglary, mysterious disappearance, mildewed linens, intentional damage, misuse, abuse or failure to care for rental items as one would their own property. Example of damage waiver coverage: accidental damage such as chips, cracks, broken china, crystal and barware; stains, burns and tears in linen and skirting; physical damage to tables or chairs. All damaged/broken items must be returned. Missing items are not covered. Damage waiver fee is non-refundable.
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