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We can tentatively hold event dates for a period of three weeks. In order to secure confirmation of services, a completed signed contract, a Texas Sales Tax Exemption Certificate if applicable and deposit must be submitted by the specified date or the reservation is subject to cancellation.
The planning of the event, including selection of the menu, décor, and other pertinent details should be arranged at least 21 days prior to the event date. There is an additional coordination fee for events arranged within 21 days of the event. Any food or drink provided by Catering by Rosemary remaining after an event may not be removed from the premises. All charges are subject to a 20% service charge and applicable sales tax. Events with fewer than 50 guests are subject to additional labor charges. Catering by Rosemary offers the additional service of custom menu planning to meet any specific needs an event may require. Our staff of creative Chefs and Account Executives can help plan a wide array of delectable offerings or accommodate specific dietary requests. We can also suggest the perfect location for a special event and can provide rentals, transportation, décor and other services in addition to catering. Of course, all events are subject to the policies or contractual obligations of each specific location. Some locations may be subject to delivery, mileage or overtime labor charges for set up and breakdown of equipment.
A specific attendance figure for all functions is required by 10:00am three business days in advance. This number will be considered a guarantee and you will then be charged for this number, even if less should attend. We will however, set up and prepare for 3% above your initial guarantee. If the guarantee is not received in advance as indicated above, the highest estimated number of guests on the Banquet Order will be considered a guarantee. Requests for special diet plates or substitute entrees, after the guarantee is given, are subject to additional charges.
Payment of all estimated function charges are due ten (10) days prior to the initial function. Upon completion of the function, balance of payment is due. To insure proper credit to your account, all banquet checks should be signed directly after the conclusion of your function. Should you be tax exempt, please send a copy of the appropriate state approved forms to your Account Executive.
Final payment for Clients with established accounts will be due upon receipt of invoice. For less than 90 days written notice of cancellation, the Client will be charged a cancellation fee in the amount of the deposit. For less than 14 days written notice of cancellation, the Client will be charged 50% of the estimated charges. For less than (96) hours written notice of cancellation, the Client will be charged for 100% of the estimated charges.
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